Additional Information

We would like to ensure an enjoyable atmosphere and experience for all event guests. The safety of our event staff and guests is our number one priority; therefore, we ask that you please observe the following policies and procedures:

Accessible Information

Accessible Parking

All permanent public, on-street accessible spaces are available on a first-come, first-served basis. City garages, the University of South Florida (USF) garage and Tropicana Field provide accessible parking at the prevailing rate. The USF garage is recommended for those with limited mobility wishing to enter the 5th Avenue S. gate (Gate 5) and the SouthCore garage is recommended for those wishing to enter the 1st Avenue S. gate (Gate 1). The Looper is also wheelchair accessible. Please visit City of St. Petersburg website for the most up-to-date information or click here for the parking and transportation map.

Track Crossing Times & Locations

Click here for estimated track crossing times (link active when available).

Click here for Locations.

This event was designed to provide equal opportunity for enjoyment by all participants. If you would like to request any particular aids or services pursuant to disability laws, please contact the event planner at 727-898-4639 or City of St Petersburg Community Affairs Division at (727) 893-7345 or (727) 892-5259 TDD/TTY

Accommodations / Area Information

Information about area hotels and restaurants can be found at the St. Petersburg/Clearwater Area Convention and Visitors Bureau. Additional downtown information is available from Discover Downtown, the Official Guide of Downtown St. Petersburg

Bicycle Parking

Please visit the City of St. Petersburg's website for more information.

Credential Center

The Credential Center location is at Rococo Steak, 655 2nd Ave. S. St. Petersburg, FL 33701. This is where pre-arranged media, sponsor and corporate credentials are issued. All credentials must be signed for when issued. Credentials will not be mailed. Credentials are non-transferable and photo identification must be presented and an insurance waiver signed before the credential is released. Each credential is assigned to a specific person. Transfer or loaning of credentials by any individual will result in confiscation of the credential and refusal of entry to both the individual found with the credential and the person to whom it was originally issued.

Credential Center Hours*:

Thursday, October 22, 2020 - TBD

Friday, October 23, 2020 - TBD

Saturday, October 24, 2020 - TBD

Sunday, October 25, 2020 - TBD

* Times subject to change without notice.

Please note individual sanctioning bodies may operate on limited hours of operation. Credentials are not available for pick-up after the Credential Center has closed for the day.

Customer Service

If you require assistance with a ticket order please email tickets@gpstpete.com.

Ticketing inquiries can also be directed to 1-888-476-4479

The Dali Museum

There has never been a place like The Dalí Museum. Visit this magnificent building on the beautiful downtown St. Pete waterfront to get a glimpse of celebrated artist Salvador Dalí’s world and an unparalleled collection of his finest works. Experience his precocious talent, persistent obsessions, humor, edginess, and beauty – from iconic melting clocks to imaginative visual illusions and avant-garde symbols.

For information on where to park or how to get to The Museum, please visit TheDali.org or call 727.823.3767.

The Dali Museum will be temporarily closed during the Firestone Grand Prix of St. Petersburg

Directions

From the north (Tampa)
I-275 south
I-175 east via (left) exit 22
Keep left onto 5th Avenue S.
Track is at 1st Street S. and 5th Avenue S.

From the north (Clearwater)
US-19 south
54th Avenue N. east
I-275 south
I-175 east via (left) exit 22
Keep left onto 5th Avenue S.
Track is at 1st Street S. and 5th Avenue S.

From the south
I-275 north (Sunshine Bay Bridge)
I-175 east via exit 22
Keep left onto 5th Avenue S.
Track is at 1st Street S. and 5th Avenue S.

Entry Gate Hours & Locations

2020 Gate Hours:
Friday, October 23 - TBD
Saturday October 24 - TBD
Sunday, October 25 - TBD

Gate 1 is located at 1st Avenue S. and 1st Street S., and offers on-site ticket sales.
Gate 5 is located at 5th Avenue S. and 2nd Street N., and offers on-site ticket sales. Gate 5 also houses the Will Call ticket window.
Both gates are accessible. Please see posted track crossing times.

Entry Inspection

For all events over race weekend, patrons will be asked to open purses, backpacks or other bags for inspection upon entry. Prohibited items, including all other items deemed a risk to staff and/or patrons’ safety by event security will not be permitted onto the event grounds.

Firestone IndyCar Paddock Pass Redemption

The Mahaffey Theater Box Office is also where Firestone IndyCar Paddock passes are redeemed. You will redeem your Firestone IndyCar Paddock pass ticket for a wristband. You may choose to redeem your Saturday and Sunday passes at the same time, so that you do not have to stand in line twice. As a general rule of thumb, the lines are shorter earlier in the weekend.

First Aid

There are several First Aid stations throughout the facility.

North side of Al Lang Stadium, near Spectrum Speed Zone
West side of Mahaffey Theater, near circle drive
North of Grandstand 2
Southwest corner of Indy Lights Paddock

Food & Beverage

No food and/or drinks may be brought onto the race grounds. To ensure the safety of our event staff and racers on track, carrying food and beverage over bridges or track crossings is not permitted.

If you have specific food allergies or a medical condition that requires you to bring food or drinks onto the race grounds, please e-mail tickets@gpstpete.com in advance of your attendance.

Inclement Weather Policy

All tickets for all events are both non-refundable and non-exchangeable. The Racing series will make their best efforts to race in the rain.

Health & Wellness

We are actively monitoring the updates and recommendations from the CDC and Florida Department of Health.

We are also working closely with the City of St. Petersburg and all racing series to ensure the well-being of you, our race fans, as well as volunteers, employees and event participants.

We don't expect any disruptions to the event schedule. However, like with any illness to deter its spread, we are asking everyone associated with the event to follow basic hygiene precautions as recommended by the CDC, such as frequent hand-washing, use of hand sanitizer and covering coughs and sneezes appropriately.

We have added additional hand sanitizer and hand soap washing units placed throughout the event site to assist with these hygiene precautions, and are implementing increased cleaning measures including disinfecting handrails and surfaces numerous times throughout the day.

Junior Tickets

Junior is defined as 12 years of age and under. All junior ticket holders are to be accompanied by and adult when entering and while on site. Any person with a junior ticket whom is not a junior will be removed from the grounds.

Any child under the age of 24 months is not required to purchase a ticket but must sit on the lap of the parent/guardian.

Liquor and Alcohol Management

No alcoholic beverages may be brought onto the race grounds. If a guest attempts to enter the grounds with alcohol, the guest will be removed from the grounds and may face police charges. Alcoholic beverages can be purchased on site and are not permitted to leave the designated licensed areas.

Any guest purchasing, in possession of, or consuming alcohol must be 21 years of age or older and be able to prove their age by showing valid photo identification.

Lost & Found

Lost & Found is located at the Mahaffey Theater Box Office.

Motorcycle Parking

Motorcycle parking :
Available for $5, Saturday and Sunday along the west side of 1^st Street South between 1^st Avenue South and Central Avenue.

For updated information on parking, street closures and other transportation issues, go to the City’s website at stpete.org/grandprix

Permissible Items List

The following items may be brought onto the race grounds but will be subject to inspection by event staff and security.

Binoculars, scanners and cameras w/small case
Purses, backpacks and other small bags
Seat cushions
Strollers
Umbrellas may be used as long as they do not obstruct the view of others
Recognized mobility aids used by guests with disabilities are permitted. Guests are advised to bring a lock to chain wheelchairs and scooters underneath the grandstands.
Camera stands (tripods, monopods, etc.) are allowed on the grounds as long as they do not obstruct the view of others; such equipment is not to be used in the stands.
Small, personal handheld devices - cell phones, PDAs, etc.

All items are brought on site at your own risk. Event staff and security are not responsible for lost, damaged, or stolen items.

Prohibited Actions List

Strict security measures have been put in place to ensure an enjoyable experience for all event guests. Violating these policies may warrant ejection or arrest

Carrying open food/beverage containers over bridges or track crossings
Abuse of intoxicants
Disorderly conduct/fighting/profanity
Placing cups on walls
Running/jogging
Standing on grandstand seats
Smoking in grandstand & hospitality areas
Spitting tobacco
Standing or sitting in walkways, aisles and ramps
Throwing or kicking objects

Prohibited Items List

None of the listed prohibited items may be left in or around the gate area. We ask all patrons to leave any non-essential, prohibited items at home, or locked in the trunk of your vehicle. The following items are not permitted on the race site:

Coolers (includes food and beverage)
Glass Containers
Illegal Drugs
Fires, Grills, Fireworks
Firearms, knives, explosives or weapons of any description are not permitted
No flammable or combustible materials except small lighters (for cigarettes)
Personal protection devices (mace/pepper spray)
Folding Chairs
Stadium seats
Pets (except service animals assisting those with disabilities)
Scaffolding and other structures
Noise Makers, Horns, Helium Balloons, Beach Balls
Banners
Camcorders
Camera lenses that exceed 10’’
Aerosol cans (except sunscreen)
Bottles
Inflatables (beach balls, etc.)
Items that obstruct views
Roller blades, skateboards, skates, scooters, bicycles
Golf carts for personal use
Motorcycles or off-road vehicles (including ATVs, ATCs, dune bug bicycles)
Handbills or samples are not to be distributed or placed on the grounds without the express written approval of the Firestone Grand Prix of St. Petersburg
Other items that are deemed hazardous or diminish the enjoyment of the event by other patrons
None of the above restricted items may be left in or around the gate area
Laser lights and pointers
Poles or sticks(except those to assist the disabled)
Projectile items and missiles
Drones or other unmanned aircrafts
Laptop computers (see below for accepted devices)
Large bags including but not limited to: Duffel and grocery bags, luggage

Public Parking

Park Downtown:
City parking garages are a $10-all-day event rate on Friday and a $15-all-day event rate on Saturday and Sunday.

For updated information on parking, street closures and other transportation issues, go to the City’s website at stpete.org/grandprix

For a map of parking and transportation options click here

Re-entry

Re-Entry is permitted at the event. Please keep your ticket with you and have your hand stamped upon exiting.

Road Closures

Please visit the City of St. Petersburg’s Traffic Operations website for the most up to date road closures in and around the city.

Service Charges

All ticket pricing includes taxes. Additional service, convenience, and handling charges extra. Tickets purchased by phone or at the box office race week/weekend are subject to additional service & handling charges. Depending on the delivery method chosen by the customer (mail), orders may be subject to shipping charges.

Shuttle Service

Take the St. Petersburg Trolley: The Looper Downtown Trolley  and Central Avenue Shuttle  (St. Pete's trolley system) offers rides throughout Grand Prix weekend for .50 per person. The Looper provides a circular route between the city's parking facilities, hotels, restaurants and attractions at no charge.

Park and Ride Shuttle from the Trop:   From 7 a.m. to 10 p.m. there is a free shuttle service from Tropicana Field to the track. Park in Lots 1 and 2 at Tropicana Field, the cost will be $10 by credit card only. The shuttle picks passengers up on 16th Street S. and drops off passengers at Second Street S. and Fifth Avenue S. The shuttle operates all three race days from 7 a.m. to 10 p.m.

Ferry: Coming from Tampa? Take the Cross Bay Ferry  directly to St. Pete's downtown waterfront

For updated information on parking, street closures and other transportation issues, go to the City’s website at stpete.org/grandprix

For a map of parking and transportation options click here

Speed Zone

The Speed Zone is located near Turns 5 & 6 and the Firestone Bridge. There are many interactive displays and racing simulators for families and children of all ages.

Taxi Service

A taxi stand will be located on 3rd Street S. between 3rd and 4th Avenues S.

Taxes

All items are subject to 7% FL state sales tax.

Ticket Upgrades and Refunds

Pending availability, tickets can be upgraded both before and during the event. Tickets may be upgraded on-site at the Gate 5 ticket booth or the Mahaffey Theater Box Office window.

Please ensure that you carefully review your ticket selection before you complete your purchase. The Firestone Grand Prix of St. Petersburg and Tickets West have a strict no refund or exchange policy.

By purchasing a ticket you agree to the Terms & Conditions set forth by Green Savoree St. Petersburg including: I am not entitled to a refund, replacement ticket or other event admission material, or to payment for any damages of any kind for any reason from INDYCAR or Green Savoree St. Petersburg including, without limitation lost/damaged ticket, cancellation, shortening, rescheduling or other alteration of the event. All sales are final - no money refunded.

Track Crossing Times

Click here for estimated track crossing times (link active when available).

Track Map

The track map is available here. Track Map is subject to change.

Tropicana Field Parking / Shuttle

Park and Ride Shuttle from Tropicana Field: From 7 a.m. to 10 p.m. there is a free shuttle service from Tropicana Field to the race course. Park in Lots 1 and 2 at Tropicana Field, the cost will be $10 by credit card only. The shuttle picks passengers up on 16th Street S. and drops off passengers at Second Street S. and Fifth Avenue S. The shuttle operates all three race days from 7 a.m. to 10 p.m. and is ADA accessible.

Will Call

The will call ticket window is located at the Gate 5 ticket booth at 5th Avenue S. and 2nd Street N.

*Subject to change without notice.